Shipping, Returns & Refund Policy

At PunkerDoodle®, every order is created with care and made especially for you after your order is placed. Because of the custom nature of our products, please review product descriptions, sizing charts, and your order details carefully before completing your purchase.

Processing Time

Orders typically require several business days for production and preparation before shipping. Processing times may vary depending on the products ordered, seasonal demand, holidays, and other factors.

Shipping

Once your order has shipped, you’ll receive tracking information, when available.

If your order contains multiple items, they may ship separately and arrive in different packages or on different delivery dates.

Estimated delivery dates are provided for your convenience and are not guaranteed.

Delivery times may be affected by carrier delays, severe weather, holidays, or other circumstances beyond our control.

Shipping Address

Please verify that your shipping address is accurate before completing your order.

Orders are shipped within the United States only.

If you notice an error after placing your order, please contact us as soon as possible. While we’ll do our best to assist, we cannot guarantee changes once an order has entered production or has shipped.

Returns

We want you to love your purchase. If you need to request a return, please contact us within 14 days of delivery.

Because every order is made especially for you, we do not accept returns or exchanges due to:

Ordering the wrong size
Changing your mind
Color preference
Buyer’s remorse
Incorrect shipping information provided at checkout

Please contact us before returning any item. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we’ll work hard to make it right.

Please contact us within 14 days of delivery and include:

Your order number
A description of the issue
Clear photos showing the problem.

Once your request has been reviewed and approved, we’ll provide you with a Return Merchandise Authorization (RMA) number and return instructions. Approved returns must be received within 14 days of the RMA issue date.

Print Placement & Color Variations

Because each item is individually produced, slight variations are a normal part of the printing process and are not considered defects.

Please note that colors may vary slightly from what you see on your screen due to differences in monitor settings, lighting, and the printing process.

Lost or Delayed Packages

If your tracking information shows your package has been delayed, appears lost, or has not arrived, please contact us. We’ll gladly work with the shipping carrier to investigate and help resolve the issue whenever possible.

Order Changes & Cancellations

Because orders begin production quickly, changes or cancellations may not be possible after an order has been submitted.

If you need assistance, please contact us as soon as possible after placing your order, and we’ll do our best to help.

Refunds

Approved refunds will be issued to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear in your account.

Questions?

If you have any questions about shipping or your order, we’re always happy to help. Please contact us at contact us and we’ll respond as soon as possible.